Poly B Replacement Kelowna

Could Your Home Insurance Be in Danger of Cancellation?

Drywall removal, Poly B Replacement, Drywall Repair, Paint Matching, Complete service, one great price.

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Poly B Replacement Kelowna & the Okanagan

If your Kelowna home was built between 1985 and 1998, there is a high probability poly B is still behind your walls. The Okanagan’s residential building boom through the late 1980s and early 1990s put polybutylene pipe into thousands of homes across Kelowna, West Kelowna, Lake Country, Peachland, and Summerland — and those systems are now 28 to 40 years old.

The Poly B Plumbing Guys provide fixed-price poly B replacement throughout Kelowna and the Okanagan. Our Red Seal certified plumbers handle the complete job from start to finish: pipe removal, PEX installation, drywall patching and texturing, paint matching, and permit. One crew. One fixed price. One invoice.

Poly B in Kelowna Homes: What the 30-Year Mark Means

Poly B in Kelowna Homes: What the 30-Year Mark Means

Poly B was installed across Kelowna’s residential neighbourhoods from 1985 until 1998, when manufacturers discontinued it. Communities built heavily during this window include Rutland, Glenmore, Springfield/Spall, the lower Mission, Dilworth, and much of West Kelowna and Lake Country. If your home is in any of these areas and has not been repiped, it warrants an inspection.

Polybutylene has an expected service life of 10 to 25 years under typical Canadian water conditions. The oldest Kelowna systems are now past 40 years — well beyond that range. Even homes at the younger end of the installation window are now approaching 30 years and entering the period when failure risk rises significantly.

The challenge with poly B is that degradation happens from the inside out. A pipe that looks intact from the outside can be severely compromised internally, with micro-fractures growing with every pressure cycle. There is no way to assess the condition of your poly B without removing it. Waiting for a visible leak means waiting for water damage that has almost certainly already been developing inside your walls.

Kelowna’s water supply adds a specific local risk factor. Okanagan water is chlorine-treated and moderately hard — both conditions that accelerate the internal breakdown of polybutylene compared to softer water markets. Kelowna poly B systems may be further along in their degradation curve than similar-age systems in other Canadian cities.


Why Kelowna Insurers Are Flagging Poly B Now

BC insurers — including Intact, Wawanesa, and Economical — have been accelerating non-renewals and mid-term cancellations for Kelowna and Okanagan homes with confirmed poly B. The combination of aging pipe stock, Okanagan water chemistry, and a sharp increase in insurer awareness of polybutylene failure rates has made this a growing and urgent issue for Central Okanagan homeowners.

If your renewal notice includes a poly B replacement condition, you typically have 30 to 60 days to provide documentation before your policy lapses or rates increase substantially. Many Kelowna homeowners contact us directly after receiving this notice — it is the most common reason people call.

We provide two documents after every completed job that BC insurers require:

  • Certificate of Completion confirming all poly B has been fully removed and replaced
  • Copy of the closed permit from the City of Kelowna or the relevant municipality

These two documents together satisfy every BC insurer we have encountered. Most clients receive confirmation from their broker within days of submitting them. If your insurer has a specific documentation requirement, let us know before we begin — we will make sure the paperwork matches what they need.


What’s Included in Every Kelowna Poly B Replacement

Every fixed-price quote from The Poly B Plumbing Guys covers the complete scope of work. There are no add-ons after the fact.

  • Full removal of all poly B supply lines throughout the home
  • Installation of PEX-A or PEX-B with brass fittings at all connections
  • Pressure testing of the completed system before we leave
  • Drywall patching and mudding at all access points
  • Ceiling and wall texture restoration matched to your existing finish
  • Colour-matched paint: primer plus two coats of premium latex
  • Job-site cleanup — floors protected throughout, debris removed
  • Certificate of Completion and closed permit copy for your insurer

We do not bill hourly. If we open a wall and find additional poly B that was not visible during the walkthrough, we address it — no change orders. Drywall restoration is included in every Kelowna job, not treated as an optional extra.


Poly B Replacement Cost in Kelowna

Kelowna replacement costs sit between Alberta pricing and Metro Vancouver due to regional labour rates and the nature of Okanagan housing stock — which skews toward detached homes and townhomes rather than high-density strata.

Home TypeEstimated Cost
Condo or strata unit (under 1,000 sq ft)$5,500 – $8,000
Townhome or smaller detached (1,000–1,600 sq ft)$8,000 – $11,000
Standard detached home (1,600–2,400 sq ft)$10,000 – $15,000
Large home or acreage property (2,400+ sq ft)$14,000 – $20,000+

All figures include full poly B removal, PEX installation, drywall restoration, texturing, and paint. The quote you receive before work begins is the price you pay.

Key cost variables for Kelowna homes specifically:

Finished basements. Kelowna’s housing stock includes a high proportion of fully finished walkout basements — particularly in hillside communities. Finished drywalled ceilings require more access points and more restoration work than open utility spaces. This is included in your fixed price regardless.

Acreage and rural properties. Homes in the surrounding Okanagan on larger lots sometimes have extended pipe runs to outbuildings or secondary suites. We assess these during the on-site quote and price accordingly.

Strata coordination. Kelowna’s growing condo and townhome market sometimes requires advance coordination with strata councils or property managers to schedule water shutdowns. We handle this communication as part of the project — contact us early if your building has specific access requirements.


 

Our Poly B Replacement Process

Our Poly B Replacement Process in Kelowna

Step 1 — Free on-site estimate. We schedule a visit to your home. Our estimator walks every area where poly B is present, assesses access, and provides a fixed-price quote within 24 to 48 hours. No charge, no obligation.

Step 2 — Protection. Before any work begins, we ask you to clear furniture and personal items from work areas. We then protect all floors with durable coverings and seal work areas with poly barriers to contain dust.

Step 3 — Dust control. We use HEPA filter vacuums and dust suppression throughout the job. Your home stays liveable during the process.

Step 4 — Poly B removal and PEX installation. Our Red Seal certified plumbers follow your pipe runs from the mechanical room to every fixture. We cut precise access holes, remove all poly B, and install PEX throughout with brass fittings. The system is pressure tested before we move to the next phase.

Step 5 — Drywall, texture, and paint. Our tradespeople patch every access hole, apply mesh tape and compound, texture to match your existing ceiling or wall finish, and apply colour-matched paint. We do not leave you with bare patches.

Step 6 — Permit and documentation. We manage all permit applications with the City of Kelowna and arrange the required inspections. You receive a copy of the closed permit and your Certificate of Completion — ready to submit to your insurer.

What our customers say about us

4.9
Based on 168 reviews
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Harikrishna C.
18:43 09 Aug 25
I want to share my sincere appreciation for the fantastic job you have done in my home.
To each and every one of you — thank you so much!
Todd N.
15:53 30 Jul 25
We recently hired Poly B Plumbing Guys to replace all of the remaining Poly B piping in our home, a project we weren’t exactly excited about, but became necessary when our insurance provider threatened to cancel our coverage if we didn’t address it.

From start to finish, the team at Poly B was absolutely outstanding. They handled the full scope of the work, including cutting into our walls and ceilings to access the old pipes. Most impressively, they repaired and repainted everything so well that you can’t even tell they were here.

Their professionalism, communication, attention to detail, and quality of work gave us peace of mind during a stressful situation, and we were very impressed by how quickly they got the job done. I would highly recommend Poly B Plumbing Guys to anyone needing a Poly B replacement or any major plumbing work!
John B.
16:35 18 Jul 25
After doing extensive research and receiving multiple quotes, I chose POLY B Plumbing to replace the outdated plumbing in my home. While this type of project is never fun and certainly not inexpensive, I took the opportunity to make a few worthwhile improvements.

They replaced the manifold board and installed new manifolds with individual shut-offs, which proved incredibly helpful during my bathroom renovations. I also had them rework some piping to eliminate unsightly sagging tubes in the basement storage area.

I’m extremely pleased with the final result — not only the plumbing, but also the drywall and painting. Stephen was great to work with; professional, responsive, and committed to making sure everything was done right. I’m glad I chose POLY B and would recommend them without hesitation.

After showing the final results to my neighbours two have since signed up and completed their plumbing and two others are pending quotes
Thanks Poly B Guys
Stephen L.
18:29 14 Jul 25
Fantastic work. The job was completed ahead of schedule and I was very pleased at the correspondence throughout the entire process. Well done, would recommend to anyone!
Just had our Poly B replaced by the Poly B Plumbing Guys. We can’t say enough about this first-class team. We experienced exceptional communication with our sales person, Dea and our contact from the office, Katarina. We were provided access to an online portal that provided the schedule, updates, messages and reports, and contact info for the tradesmen. The tradesmen were polite, skilled, professional and reliable. We were dreading this project as our basement is finished. The plumbing team did an amazing job of cutting access holes carefully and neatly which enabled the drywall team to patch and texture the areas so that it looks like it did prior to the project. We were very happy with the work and highly recommend The Poly B Plumbing Guys.
Photo from customer review
Emmanuel Hillock B.
16:58 10 Jul 25
The greatest company I have ever had the pleasure of dealing with. They were communicative, pleasurable and overall very hard working. 10/10. Keep Ryan on board as he's a good guy and was genuinely just a great worker. Thanks!
Brenda D.
23:05 03 Jul 25
We would highly recommend the Poly-B guys if you are looking to have your Poly-b pipes replaced. They were quick to come out and give us a quote. We were thinking we would have to wait months but instead they said they could fit us in the following week. They showed up the day before work began and covered all the floors up, then the next day the plumbers showed up and did the pipe replacement. We had 44 holes in our ceiling which was hard to see but Tony the drywaller and Richard the painter did such a great job you would have no idea. It looks amazing. Great service, great price and great job!! Highly recommend.
Don S.
19:35 28 Jun 25
The entire experience was fantastic, the whole crew from office to the tradesmen. Everyone from the Owner down helped us with our stress of a blown poly b pipe, to our questions and anxieties. I can't say enough how good af an experience it was. I will recommend them over and over!
Natalie
15:31 27 Jun 25
We purchased a 'new to us' home that had poly b plumbing & needed to have it removed. We did a little research of companies within Calgary, Alberta and The Poly B Plumbing Guys had the best ratings so we contacted them for a quote.
From the very first interaction with Stephen the owner, we felt we were in good hands! He gave us a quote & booked us a start date.
Adam arrived on the Monday morning & placed floor protection over our carpets & floors anywhere the crews would be working. Tuesday morning the plumbers, Sebastian & his partner Alex arrived. After bringing in their equipment, they shut the main water off around 7:30 a.m. & got to work! Boy do those 2 guys work hard WOW 😮. By 3:00 p.m. they had the water back on! Wednesday morning Terry the drywaller arrived and got to work putting back the drywall that the plumbers had to cut out in order to put in the new pipes. He is an amazing tradesman! 😊 You cannot tell where any repairs were done! He also did all the texturing of the ceilings where they needed access. His wife even came on the last day to help him & she also does most of the cleanup! They left my home very clean, I hardly had any dust! He has to put 3 coats of mud so it takes a few days but it was well worth the wait! Then the painters, Richard & his partner ( I am so sorry but I forgot your name) arrived the following Wednesday morning. They were done by noon & we now have our home back and worry free in regards to any potential breakage or leaks! In total, it only took 9 days, start to finish.
When we received our invoice, it was exactly the amount that Stephen quoted us, no hidden fees!

If you are looking to have your poly b piping replaced, do not hesitate to hire The Poly B Plumbing Guys! They treat your home like it was theirs!

Thanks again to the whole crew, you are ALL AMAZING and we couldn't be happier 😁
Trevor & Natalie
Derrick M.
14:54 22 Jun 25
Poly-B was very well organized, punctual and efficient. We didn't expect the entire plumbing replacement to be done in less than six hours, but it was. They even fixed all the old plumbing issues along the way. Making every thing neat and tidy. Drywall tape, mud, sand and paint was all completed in a couple days after. House looks like they were never here. Was an overall awesome experience. Would definitely recommend to anyone needing to replace your Poly-B piping. They did things perfect. Thank you to everyone at Poly-B Guys!!

Ask Us Anything About Poly B Replacement

Yes. Many BC insurance providers are actively cancelling or refusing to renew coverage on Kelowna homes that still contain Poly B piping. Okanagan water chemistry — particularly chlorine levels used in municipal treatment — accelerates pipe degradation, which has made insurers in the region increasingly aggressive about requiring replacement before renewal. If your insurer hasn't flagged it yet, your next renewal cycle may be the trigger.

Most Kelowna homeowners pay between $8,000 and $15,000 for a full Poly B replacement, depending on home size, accessibility, and whether drywall restoration is included. The Poly B Plumbing Guys provide fixed-price quotes after an in-home assessment — no hourly surprises. Kelowna condos and townhomes in the Okanagan typically fall on the lower end of that range due to smaller square footage.

Check exposed pipes under sinks, near your water heater, or in your mechanical room. Poly B pipe is typically grey, occasionally blue or black, and stamped with the code "PB2110." Homes built in Kelowna between 1985 and 1998 have the highest likelihood of containing it — the construction boom years in the Okanagan coincided directly with peak Poly B installation across BC.

A full whole-home Poly B replacement in Kelowna typically takes two to four days depending on home size and layout. The Poly B Plumbing Guys operate with a single dedicated crew — no subcontractors — which keeps the timeline tight and the quality consistent. Drywall patching, texture matching, and repainting are included, so your home is move-in ready when the crew leaves.

Not legally required, but practically unavoidable. Kelowna buyers' home inspectors flag Poly B on every report, and most BC lenders and insurers will condition financing or coverage on its removal. Sellers who replace before listing eliminate the negotiation, avoid price reductions, and move faster — especially in the Okanagan market where buyers are often out-of-province and less willing to take on a known liability.

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